Afandi D, Arini M, Hidayah N, Mutia T, Indrayana MT. Development of clinical forensic service quality questionnaire based on SERVQUAL. JKKI [Internet]. 2022 Dec. 5 [cited 2024 May 20];13(3):288-99. Available from: https://jurnal.uii.ac.id/JKKI/article/view/24587