YANTI, L. D.; FIRDAUS, A. IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) IMPLEMENTATION ON SERVICE QUALITY AND PERFORMANCE OF ISLAMIC BANKS. Millah: Journal of Religious Studies, [S. l.], v. 1, n. 1, p. 31–46, 2018. DOI: 10.20885/millah.vol17.iss1.art2. Disponível em: https://jurnal.uii.ac.id/Millah/article/view/10045. Acesso em: 5 may. 2024.